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What is Online Merchandising?

Online businesses can now be created by people who want to create retail stores more quickly than they ever have before due to eCommerce platforms. Also, customers are able to choose from a wider selection of options than they did previously. With online merchandise, you are able to make shopping more enjoyable for your customers, increase the number of customers, boost revenue and prosper when competition ceases to exist.

In this article we’ll walk you through all the important aspects of online Merchandising and provide strategies for successful online merchandising

1. What is online Merchandising?

Digital or online merchandising can be described as being concerned with getting your perfect product to the right buyer at the right time.

The merchandising process can encompass many actions, such as pricing products, product placement, cross-sell and up-sell promotions as well as the positioning of content that can convert more customers. The secret to success is to align your products and content as closely feasible to the needs of your clients. That is, you must make sure that you are delivering the right message at the correct place and at the appropriate time for the appropriate person.

2. The most important aspects of online merchandising

We’ve now seen what an effective web-based merchandising strategy looks like Let’s take a look at the factors that make these companies profitable.

Visual merchandising is a broad field where a wide range of methods combine to improve the overall experience of shopping online.

Here are some of the most crucial factors:

Photos of the products

In eCommerce the use of product images is the most effective selling tool. They’re the best way to answer customer questions about the product’s features and characteristics. If a shop had images of customers to its page of product its rate of purchase was up by 24 percent! In the past, all shops required to do was make sure that they had professional images that accurately and clearly displayed their product.

True Customer Experiences

Trust in the consumer is earned by demonstrating the actual experiences of satisfied customers. UGC, or user-generated material (UGC) which includes customer reviews, photos and videos, is the most authentic and appealing method to inform prospective buyers about the lives of their clients.

Brands are getting more imaginative in the way they incorporate this to promote their online merchandise instead of display reviews and customer photos on the product’s pages, they’re using them in display of photos and in email marketing.

Aesthetic Design

The layout of your site similar to the store’s front in an avenue, plays crucial to capturing the attention of customers and leading them to the most comfortable and secure position to buy from your.

Your web presence should be attractive and professional to draw the attention of your target users. A great user experience created by a well-designed layout and appealing design can ensure that your customers have a an enjoyable experience. Be aware that the main objective of online merchandising to ease the process for buyers to look around, browse and buy your products.

Mobile responsiveness

Since a large number of people buy primarily on their smartphones or tablets, eCommerce website should be mobile-friendly. Your entire inventory and features, such as photos of the product, descriptions of the product, and reviews, must be readily available on your mobile website.

To take this a more advanced step, you need to design marketing strategies for different devices instead of simply adapting your existing marketing and merchandising for mobile devices. You should also be savvy when it comes to creating an experience that is mobile-specific.

3. What are the benefits of online merchandising?

Due to the increasing popularity of shopping online the online merchandising industry is more essential than ever. Indeed, looking up details about products on websites for shops is the most popular first stop even though the in-store conversion rate of retailers ranges from 20% to 40%1 however online conversion rates range from 2.6 percent to 2.6 percent, as per Forrester Research

The use of online merchandising can help entrepreneurs in influencing the way that customers perceive their brand and shop on their site. The more appealing your product is and appealing, the more likely to boost the brand’s visibility and engagement. The merchandise you offer can increase the average purchase price (AOV) and encourage them to purchase from you in the future. These is among the best ways to help businesses grow.

4. What is the strategy for online merchandising?

In the midst of a fierce eCommerce online market, seemingly minor aspects of your online merchandising strategies can make a difference. What aspects should you take into consideration? Here’s a list of four online merchandising strategies you could begin with right now.

Focus on the homepage

If a user first arrives at your website, regardless of whether they typed in your URL into the search box or click on a result from a search and are welcomed by your main page. The homepage can be customized based on the location the visitor is coming from, which could be beneficial to ensure that customers don’t have to deal in calculating conversion rate. The following information should be on the home page of an eCommerce site:

Create a brand story
Show collections of products and highlighted products
Make sure that the homepage can be scannable
Include CTAs.
Incorporate “social evidence.”
Be sure that the search bar is visible.

Create a detailed product description.

The description of the product is often the first place that customers visit to find out more about the products they are interested in. Descriptions should include pertinent information about the product’s features, specifications, materials production, as well as benefits. It is also important to emphasize the time to delivery and manufacturing especially if you offer free shipping. All of this must be done in a clear tone that matches your brand’s voice, so that the consumer feels comfortable.

Use online visual merchandising

Visual merchandising can be described as the method by which online retailers draw customers into their stores from the street (think displays) and create a warm brand-name experience in their stores. In many instances visual merchandising goes beyond the visual. Retailers often make use of all their senses. From creating strong focal areas to choosing strong colors for display and presenting products in a way that is appealing by using the space, signage and layout well and all the way to the checkout process for shoppers visual merchandising is a great way to enhance brand image, encourage loyalty, increase sales and drive more repeat customers.

Refresh your merchandising plan in line with the latest data on eCommerce customers

You can easily track the actions of your customers from searching to purchasing as an online company. This data can be extremely helpful in defining the best merchandising strategies and testing different designs and descriptions of products and planning future offers for products and much other. Additionally, eCommerce sites may utilize social media retargeting pixels to execute retargeting/remarketing campaigns.

5. What is the best online merchandising technique to maximize efficiency

Tip 1: Keep it Simple on the Home Page.

The purpose of the homepage is to promote your brand and encourage visitors to browse the website. The homepage is typically the starting point for returning customers as well as new customers who are looking to meet their needs for the current products. However, you may not know anything about a particular visit right now and all you know is that the visitor has a good impression of your company, and some factor prompted the person to come back, which makes delivering an appropriate promotion difficult. Therefore, retailers often use this space to promote their most well-known products and also the categories and search box.

To create a visually appealing homepage and appealing, you must include large images video, graphics as well as any other kind of media that’s likely draw the attention of your visitors. Also, it should be user-friendly. Take a look at the layout and work with designers to create an attractive yet simple home page and not forgetting that it must be accessible to anyone on any device.

You must:

Promote your highest converting products.
Promote current trending products.
Include easy-to-access drop-down menus and categories.
Promote the top-rated products.
Improve your search bar performance by using the ability to predict your search results.

Tips 2: Convert using context on search pages

The interactions between consumers and retailers starts with search results pages. Shoppers discover their needs using keywords searching or filtering, whereas businesses strive to offer the best possible matches. This is how contextual targeting could help to engage your customers. For instance in the event that a customer seeks out digital cameras the store will display all relevant results, as well as an overview of the following options to filter the results including megapixels as well as user ratings color, as well as the amount of memory. When a user selects various filters and narrows their choices the store will receive crucial information regarding the customer’s current needs.

If, for instance, someone searches for digital cameras The retailer will display the relevant results, but list the options to filter these results, such as megapixels as well as user rating colors, and the quantity of memory. If the customer selects several filters and narrows down the choices essential information regarding the present needs of the buyer is sent to the retailer regardless of previous activities or what customers of the same background have bought.

Tip 3: Increase confidence with the Category Browse Pages

Alongside search pages, category pages are among the top options for visitors to find items on your site. They are the pages that correspond to your product’s taxonomy at the top level (including subcategories and categories) before branching out into nodes according to the product’s characteristics. In many ways they are identical to search results by the fact that every click on a subcategory, category or characteristic reveals what the user is looking for right now and is independent of previous activities. In the end, even with a few exceptions for campaign-based and algorithmic methods similar findings are valid.

Tip 4: Make use of data to make sure that you can adapt to changing needs of customers.

Data collection is among the most efficient methods to find out who your clients really are. An organization can collect valuable customer data in a variety of methods. One possibility is to utilize an application such as Google Analytics to track website users. It will break down data like location of customers as well as the average value of orders (AOV) as well as other information. It doesn’t matter that. Even though this information may not be available to all client, information about the region may remain extremely useful. It allows businesses to respond to the preferences of their clients. For instance, you can offer special offers to certain nations or design advertisements to re-target customers when they have left the website without buying the items in their cart.

You can also collect data from customers via the website, by requiring customers to sign up for an account or sign up to your newsletter. Another method to view information can be to maintain a contact list of customers who have contacted customer service.

Furthermore, data from the market in general will help you determine what your audience is attracted to. This can help you to cast more of a net when designing advertisements to draw in new customers.