How does VoIP work?

What are the benefits of VoIP to businesses? You first need to understand what VoIP is and how it works.
VoIP stands for Voice over Internet Protocol. VoIP is a low-cost way to make phone calls (VoIP) anywhere in the world. It does this via the internet. You no longer need to have an old landline. Since landlines were introduced 140 years ago, technology has advanced rapidly. Businesses like yours also benefit from this advancement. VoIP is an evolution of the wired-to-the-wall telephone. Next step.

What is VoIP?

VoIP is basically replacing wires and telephone lines with the internet. VoIP converts voice into data, then sends it over the internet. It works exactly like an email. Once the call is finished, the information is translated back into your voice. It’s important to know that it will work every time. Most VoIP issues can be resolved remotely in just a few minutes. You don’t need to close down your business or call an engineer. This allows you to continue your business as usual.

What is VoIP used for?

Skype is actually VoIP. You may have used it before and know that the audio quality is better than traditional phone calls. This is very useful in noisy offices, where it can be hard to hear someone from another country. Skype however uses this technology to reach a consumer market. You will be limited to the basic features of Skype, which is subsidised by advertisements. You need something better for your business.

Business-grade VoIP is great for small and medium businesses, whether you are a design studio or a recruitment agency. You can do things that you never thought possible. You pay for your broadband connection with a VoIP phone system. This means you can either pay per user or per connection. You can get reliable IP telephony services at a low cost.

Businesses reap the benefits of VoIP

There are many benefits to upgrading your landline phone system to a virtual one – here’s a list of some of the most important reasons that businesses switch to VoIP.

Scalability
Legacy phone systems can be costly. Many legacy phone systems have a limit of only 2 or 30 circuits per circuit. This makes it difficult to scale up. A VoIP phone system allows you to add employees as needed.
Additional features
Many features are not available on landline systems or too costly. Voicemail, email voicemail, and the ability to have on-hold music or a voicemail of your choice are just a few examples.
Unified communications
VoIP is more than voice. It also integrates email, browsers and instant messaging, making it attractive for remote workers and businesses.
Flexibility
With minimal effort, phones can be moved around the office. If you need to travel, your phone number can be used for this purpose.
Cheaper
A VoIP phone system is cheaper than older systems such as ISDN for almost all businesses. VoIP is not a cheaper option, but it’s still a high-quality service. Note: The quality of a virtual phone system is heavily dependent on your internet connection. Our engineers recommend pairing any VoIP phone system with an extremely fast broadband connection.
It’s easier to fix
Many VoIP-related issues can be resolved remotely in minutes. You don’t need to close down your operations or call an engineer.
Strong and mature
VoIP has been around for decades, and it is the preferred method for homework communication. Although internet connectivity took some time to catch up, it is now an attractive option for SMBs.
Great customer service
VoIP allows you to seamlessly move calls between offices and users, and connect with specialist advisors. Remote employees can connect to their office phones and divert calls to colleagues or mobiles using apps. VoIP can also send voicemail as an email attachment.

You now know the benefits of VoIP phone Ireland for your business. It’s time to learn how we can help.